Covid 19

Visit Guidelines and Safety Precautions Covid-19

We want to make sure to take all the necessary measures for yours and our safety.

  • We will be working at limited capacity to ensure proper distancing between Tables. Please inform us of cancellations at least 24hrs in advance if possible, also do let us know if you are running late by calling us at 787-725-7959.
  • Diners must always wear a mask unless eating or drinking at your designated table.
  • Diners must wear a mask when moving around communal spaces (example, restrooms)
  • There will be sanitizing stations at the entrance and in various stations inside the restaurant.
  • We will take temperature with digital thermometer to all customers and employees prior to entering the restaurant
  • We kindly ask everyone to respect the six feet distancing at all times.
  • Upon arrival you will be given a questionnaire for contact information
  • If you or anyone in your party has symptoms such as fever, dry cough, sore throat, and body aches, please stay home, we can always reschedule.
  • We strongly recommend not to bring toddlers to the restaurant. Always inform if there is a child on the reservation for further guidelines.
  • It’s an indoor dinning only restaurant, Service dogs or emotional support animals are allowed with the proper identification. Do let us know upon making the reservation for further guidelines.
  • Payment Options: Amex, Mastercard, Visa and Discover
  • Parking: Two large Parking garages (Doña Fela, Paseo Portuario) are located only a couple of blocks away (3 minutes walking distance), as well as Taxi stops.
  • Valet Parking is not available due to Old San Juan regulations
  • Dress Code: Casual Elegant
  • Established in 2000, 311 Trois Cent Onze has been located in the heart of Old San Juan, housed in a landmark building at 311 Fortaleza Street.
    Chef Angel Ayala’s cuisine is refined, delicate yet full of flavors of what France’s culinary art has to offer.
    The dining room is under the administration of owner Sylma Perez and General Manager Carolina Sostre. It hosts approximately 25 to 30 people for sit down dinner (Following the Social Distancing Guidelines).
    At 311 Trois Cent Onze, you will experience the gentle and unobtrusive service of 311’s professional staff. 311 Trois Cent Onze is the perfect place to celebrate birthdays, anniversaries, and other special occasions in an intimate ambiance.